Orders
Returns
- If the product is damaged, what should I do?
- What items are eligible for returns?
- Can returns from a Retail partner be returned on Nordic.com?
- Can returns from a Pro partner be returned on Nordic.com?
- Does NN offer free shipping on returns?
- Do you refund original shipping charges?
Shipping & Tracking
- How can I change the shipping speed of my order?
- When will I receive my order?
- What shipping couriers do you use?
- Can I sign up for text alerts?
- I can't see tracking updates from the carrier, now what?
- When will my order arrive?
Subscriptions
Fish Oil Manufacturing Process
- Do NN products and containers contain phthalates?
- Why does Nordic Naturals add vitamin d3 to many of their fish oils?
- Which Nordic Naturals fish oils are concentrated and which are not?
- Is Enteric coating important for soft gel products?
- Why is there a brown spot in my soft gel?
- Does the color of fish oil have anything to do with its quality?
Product Labels
- Why doesn’t Nordic Naturals include niacin in their Nordic Berries Multivitamin?
- Why is the naturally occurring Vitamin D level in our Cod Liver Oil so low (less than 2% of the daily value)?
- Why don’t the milligrams of omega-3s listed on the back of the label match what is listed on the front of the bottle?
- What does “natural triglyceride form” mean? Will it raise my triglycerides?
- Why does it say on some labels that the product is "moleculary distilled"?
- Why do some labels say distilled for purity?